1. Acceptance of Terms
By accessing and using the Goldenlottoclub platform, you agree to be bound by these Terms & Conditions. If you do
not agree to these terms, you must not use our services.
Legal Agreement
- These terms constitute a legally binding agreement between you and Goldenlottoclub
- You must be 18 years or older to use our services
- You must be a legal resident of Australia to participate in our lotteries
- You represent that all information provided is accurate and complete
- You agree to comply with all applicable Australian laws and regulations
Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting on our
website.
Your continued use of our services constitutes acceptance of any modifications.
2. Account Registration and Security
To use our lottery services, you must create an account and provide accurate, complete information. You are
responsible for maintaining the security of your account.
Registration Requirements
- Provide valid identification and contact information
- Verify your age through acceptable documentation
- Create a secure password and maintain account confidentiality
- Notify us immediately of any unauthorized account access
- Maintain only one account per person
Account Responsibilities
- You are responsible for all activities under your account
- You must keep your contact information current and accurate
- You must not share your account credentials with others
- You must report suspicious activity immediately
3. Lottery Participation Rules
Our lottery games are operated under strict regulations and guidelines. All participants must comply with the
following rules and restrictions.
Eligibility Requirements
- Must be 18 years of age or older at the time of ticket purchase
- Must be a legal resident of Australia with valid identification
- Must not be excluded from gambling activities through self-exclusion programs
- Must not be subject to any legal restrictions on gambling participation
- Employees of Goldenlottoclub and immediate family members are excluded
Ticket Purchase and Draw Participation
- Tickets must be purchased before the draw close time
- All ticket purchases are final and non-refundable
- Number selection is either manual or automatically generated
- Draw results are determined by certified random number generators
4. Payments and Financial Terms
All financial transactions are processed securely through our authorized payment partners. You agree to the
payment terms and conditions outlined below.
Payment Methods and Processing
- We accept major credit cards, debit cards, and approved digital wallets
- All payments are processed in Australian Dollars (AUD)
- Transaction fees may apply for certain payment methods
- Failed payments may result in ticket cancellation
- You must ensure sufficient funds are available for purchases
Refund Policy
- Lottery ticket purchases are final and non-refundable
- Refunds may be provided in cases of technical errors or fraud
- Prize winnings are paid according to the official prize structure
- Disputed transactions must be reported within 30 days
5. Prize Claims and Distributions
Winning prizes are subject to verification and validation procedures. All prize claims must comply with the
requirements outlined in this section.
Prize Claim Process
- Winners are notified via email and SMS within 24 hours of the draw
- Identity verification is required for all prize claims
- Prizes under $1,000 are automatically credited to your account
- Larger prizes may require additional verification and documentation
- Prize claims must be made within 12 months of the draw date
Tax Obligations
- Winners are responsible for all applicable taxes on prize winnings
- We provide necessary documentation for tax reporting purposes
- Tax advice should be sought from qualified professionals
- We may withhold taxes as required by Australian law
6. Responsible Gambling
We are committed to promoting responsible gambling and providing tools to help players maintain control over
their gaming activities.
Self-Management Tools
- Deposit limits can be set and modified through your account
- Time-based session limits are available
- Self-exclusion options range from 24 hours to permanent exclusion
- Reality checks remind you of time spent on the platform
- Access to gambling support resources and helplines
Problem Gambling Support
- Links to professional gambling counseling services
- Information about responsible gambling practices
- Referrals to support groups and treatment programs
- 24/7 access to gambling help resources
7. Prohibited Activities
Certain activities are strictly prohibited on our platform. Violation of these terms may result in account
suspension or termination.
Prohibited Conduct
- Creating multiple accounts or sharing accounts with others
- Using fraudulent payment methods or stolen financial information
- Attempting to manipulate draw outcomes or exploit system vulnerabilities
- Providing false or misleading information during registration
- Using automated systems or bots to purchase tickets
Consequences of Violation
- Immediate account suspension or termination
- Forfeiture of account balance and pending winnings
- Legal action for fraud or illegal activities
- Reporting to relevant authorities and credit agencies
8. Intellectual Property Rights
All content on the Goldenlottoclub platform is protected by intellectual property laws. You agree to respect
these
rights and use our platform only as authorized.
Our Intellectual Property
- The Goldenlottoclub name, logo, and branding are our trademarks
- All website content, software, and functionality are our property
- You may not copy, reproduce, or distribute our content without permission
- You may not reverse engineer or attempt to access our source code
- Any unauthorized use may result in legal action
User-Generated Content
By submitting content to our platform, you grant us a non-exclusive license to use, modify, and display such
content in connection with our services.
9. Limitation of Liability
Our liability is limited to the extent permitted by law. You acknowledge and agree to the limitations
outlined
in this section.
Service Limitations
- We provide our services "as is" without warranties of any kind
- We do not guarantee continuous, uninterrupted access to our platform
- Technical issues may occasionally affect service availability
- We are not liable for losses due to circumstances beyond our control
- Maximum liability is limited to the amount of your ticket purchases
Force Majeure
We are not liable for delays or failures due to events beyond our reasonable control, including natural
disasters, technical failures, or regulatory changes.
10. Governing Law and Dispute Resolution
These terms are governed by Australian law, and any disputes will be resolved through the procedures outlined
in this section.
Applicable Law
- These terms are governed by the laws of Australia
- Australian courts have exclusive jurisdiction over disputes
- All lottery activities comply with Australian gambling regulations
- Consumer protection laws apply where applicable
Dispute Resolution Process
- Initial complaints should be directed to our customer service team
- Unresolved disputes may be referred to alternative dispute resolution
- Mediation is preferred before resorting to litigation
- Legal action must be commenced within 12 months of the dispute arising
Contact Information
For questions about these terms or to report violations, please contact us at [email protected] or call
+61
1800 AUSSIE (1800 287 743).
